Privacy

Data controller

MAZET, 91 Route des Romains, 67200 Strasbourg, France, processes the data required to operate ChiwaDrop. Questions and requests may be sent to contact@chiwadrop.com.

Data collected

We may process account and contact information, store settings, product and order references, security logs and billing information required to provide the service.

Purposes and legal bases

Data is used to create and secure accounts, provide requested functions, synchronize connected services, process payments, provide support, prevent abuse and comply with legal duties. Processing relies on contract performance, legal obligations, consent or legitimate security and service interests as applicable.

Recipients and external services

Data is available only to authorized persons and providers strictly required for hosting, payment, support and enabled functions. We do not sell personal data.

Cookies and audience measurement

Cookies strictly required for authentication, security and language preferences may be used without optional consent. Audience measurement and advertising cookies remain disabled unless you select “Accept all”. Your choice is stored for 180 days and can be changed at any time using the “Manage cookies” button.

Retention

Data is retained while required to provide the service and afterward for security, dispute management and legal retention periods appropriate to each category.

Security

Technical and organizational safeguards limit unauthorized access, loss and alteration. Suspected incidents should be reported promptly.

Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, portability or object to certain processing. Contact contact@chiwadrop.com. You may also contact the competent data protection authority.